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Reviews

Additional Reviews from NextDoor, Angie’s List & Square

Second time within two years we’ve had Helena out. She does a wonderful job, highly recommend. We have two dogs that sometimes make mistakes. She gets them cleaned up and everything looks wonderful. Told he this time we have a lot of hair matted into our carpet even though I vacuum. Her solution and process picks up all that hair that’s deep down in the carpet.
Richard V.

Square

Carpet cleaned perfectly! They were on time and very professional.
Angie's List

Very professional. Was able to remove some spots that I was concerned couldn’t be removed. Gave a report when finished that was helpful. I would definitely hire again.
Angie's List

The couple who own the business are fantastic!

Beth S.

NextDoor

Helena responded promptly through text while I was busy with work and couldn’t jump on a call. She always responded promptly, was considerate of my time when scheduling, and did such extraordinary work with my carpet!! Several stains were removed, and she also offered to do the closet as part of the quote already given. Highly recommend!
Angie's List

Helena was awesome. I had a scheduling problem with painters and even though Helena made a long drive to my home she insisted on coming back the next day at no extra charge so the dust would settle from the painters’ work. She did a super job cleaning the bedroom closets and the master bedroom. It was cleaner and smelled much better when she was finished. Helena did a great job and I would definitely hire her again.
Angie's List

Great people that did a great job on the carpeting in our home. The methods they used for pet odor removal worked wonders. Would definitely hire them again.
Angie's List

You were also very kind. Thank you!
Traci H.

Square

Great, Helena got it looking almost new, took her time and covered everything very well. Thanks!
Angie's List

Very nice and efficient. Great customer service and value.
Queen A.

Square

Very professional work. Definitively will hire them again.
Angie's List

Very good job, my hard wood floor looks renovated and my carpets smells fresh again. Very proffesional people taking care of safety on street and taking care of my furniture and decorations at home.
Angie's List

Helena was great to work with. They are very professional and reasonable priced. The carpet looks great without strong chemical smell.
Angie's List

They did a wonderful job. Carpet looks and smells great. Fast and clean work. Very nice and knowledgeable people.
Angie's List

It was very good. They were prompt. They were professional. They did a really good job.
Angie's List

Awesome business owner and staff!! Very friendly, professional, and would use again.
Angie's List

Excellent customer service. I will use them again!
Sycamore S.

Square

Excellent work by Helena. She is very knowledgeable about the process and explains how to keep rugs looking great between cleanings. She is professional and got my rugs done in a timely manner. I highly recommend Helena and Bright Star Chem-Dry cleaning services. She’ll be back in September to clean my wood floors. You won’t be disappointed with Helena’s work!
Angie's List

Amazing work. Helena was thorough in communication and setup an appointment very promptly that was within a few days. Excellent attention to detail and very reasonable pricing as well. I would highly recommend!
Angie's List

My couch had two bad environments working against it. 1) ceiling sheet rock had dropped allowing attic dust around venting; 2) inherited dogs were ingrained to owning the furniture. After a ceiling fix, and the dog gone, I called Bright Star due to good reviews. Helena made an appointment very quickly. She quoted $100, but I had pulled the seat cushions, wrapped and stored them, so she discounted not cleaning those. I thought the price reasonable, as this is a 96 inch couch. She arrived in a timely manner; tarped under the couch against drips, and worked diligently all around the couch, to the skirting. She explained the “carbonation” in her solution continues to work at raising solids like dog hair, after the original cleaning. After finishing, I found the material damp, not sopped. An arctic front was in place with high humidity, so she recommended a four day drying time. I put white (keeping away color transfer) sheets on to protect it. The sheets actually worked to pull damp out. I would run them thru the dryer and drape the couch again. I will vacuum it before setting it up. She left me with a giant spray can of solution for spot cleaning, but cautioned against using on greasy spots. The couch was reupholstered at least 10 years ago, and my hope was mainly odor and dog dirt removal. I was thrilled to see my reddish tweed returned to a bright shade with a light lemon perfume. I will hire this company again and recommend Bright Star Chem-Dry. Thank you Helena.
Angie's List

She did an amazing job. Excellent work.
Angie's List

The work was done beyond what I had hoped for. The people were professional. Pricing was realistic. Pickup and delivery were excellent and on-time. There was good communication.
Angie's List

Great job!!
Misti D.

Square

They did a very good job. We just moved into a house and the stairs and bedrooms required cleaning.
Angie's List

Called Bright Star Chem-Dry last minute for a quick move our carpet cleaning and Helena came to the rescue. Thank you so much for taking care of us with such short notice.
Angie's List

They were very professional. My carpets look great!
Angie's List

Fantastic! Helena is a carpet wizard!
Angie's List

Really well, nice job, great people!
Angie's List

So helpful and always do a perfect job.
Barbara B.

Square

Very good, professional job well done.
Angie's List

It was good. They were of professional. They were prompt.
Angie's List

Excellent. On time, very professional and nice people. My house smells fresh and carpets are shining. Highly recommended.
Angie's List

Outstanding service!
Angie's List

Do you read online reviews? We do, and so do most consumers. Our reviews are likely what impacted your decision to work with us. That’s why we’d love it if you would review your experience with us. When you write a review of the services we provided it helps us understand where we can improve as well as how satisfied you were with the results. Thank you!

 

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